Refund/Cancellation/Rescheduling/No-Show Policies

And Package Session Usage

OVERVIEW

Please read the Informed Consent document that you signed prior to purchasing/booking a client session. Our refund/Cancellation/Rescheduling/No-Show policy and any remedies available to you may be explained there in more detail.

You should have received a copy of that Informed Consent document after signing it. If you have not received a copy, or can no longer locate that (and you’ve checked your spam folder), please let me know at customerservice@twiceblessedlife.com and I will re-send a copy to you at the email you have indicated is acceptable in your Client Intake Form that you would have also filled out before purchasing/booking a client session.

Purchased Client Session/Package:

  1. Single Session – Energy Healing Support:
    • RESCHEDULING/CANCELLATIONS/NO-SHOWs:
    • 1) If you or the person making use of a session need to reschedule an appointment, you/they must do so at least 48 hours prior to the scheduled appointment. If you/they do not cancel an appointment with at least 48-hours’ notice or are a no-show (after 10 mins late), you/they forfeit that appointment and you/they will not receive a refund. You may book a new appointment on the Book-A-Session page.
    • 2) To RESCHEDULE AN APPOINTMENT: If you are cancelling an appointment with at least 48-hours notice, please contact the practitioner to reschedule it by either emailing at client@twiceblessedlife.com or text 980-356-0333.
    • 3) If you or the person making use of a session are rescheduling with at least 48-hours’ notice you/they will need to book and complete the rescheduled appointment within 30 days of the original canceled appointment or it will be forfeited without refund. If you/they repeatedly cancel and/or reschedule appointments, the practitioner reserves the right to refuse working with you/them and no refunds will be issued. 
  2. Package of 7 Energy Healing Support Sessions:
    • – This package is at a discounted rate and costs less per session than purchasing sessions one at a time.
    • – Multiple people can make use of these packaged sessions (ex: Dad, Mom and Junior using 2 sessions each and “Cousin Sedgewick” using the remaining session = 7 sessions), but ALL of the people who would like to use these package sessions need to have each done a free Consultation Call and submitted a completed and signed Informed Consent Form and Client Intake Form with the correct client info.
    • If you’ve purchased any package with 1:1 session(s), you/the person making use of the packaged sessions must complete your/their sessions with the practitioner within 12 calendar months after purchase after which the practitioner reserves the right to refuse fulfillment of the sessions and no refunds will be given.
    • – There will be no refunds for unused/unredeemed package sessions older than 30 days after purchase if the purchaser/recipient for whom it was purchased should decide to leave our practice/no longer be a client of Twice Blessed Life, LLC/Lara Negami aka the practitioner.
    • – If the purchaser/recipient should leave our practice within 30 days of purchase, refunds are not guaranteed and are at the sole discretion of the practitioner, may be subject to a processing fee, and the amount to be refunded will be pro-rated so that used sessions from the package will be retroactively re-set at full price and deducted from the amount considered for refund.
    • RESCHEDULING / CANCELLATIONS/NO-SHOWS:
      • 1) If you or the person making use of a package session need to reschedule an appointment, you/they must do so at least 48 hours prior to the scheduled appointment. If you/they do not cancel an appointment with at least 48-hours’ notice or are a no-show (after 10 mins late), you/they forfeit that appointment and you/they will not receive a refund. You may book a new appointment on the Book-A-Session page.
      • 2) To RESCHEDULE AN APPOINTMENT: If you are cancelling an appointment with at least 48-hours notice, please contact the practitioner to reschedule it by either emailing at client@twiceblessedlife.com or text 980-356-0333.
      • 3) If you or the person making use of a package session are rescheduling with at least 48-hours’ notice you/they will need to book and complete the rescheduled appointment within 30 days of the original canceled appointment or it will be forfeited without refund. If you/they repeatedly cancel and reschedule appointments, the practitioner reserves the right to refuse working with you/them and no refunds will be issued. 

Additional non-returnable/non-refundable items:

  • Downloadable software products, ebooks, e-workbooks, e-articles, or recordings of a workshop or event, and any digital extras or bonuses or materials that were included with a workshop/event at the time of purchase.

Refunds:

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds:

If you haven’t received a refund yet, first check your bank account or credit card account or original method of payment account again.

Then contact your bank, credit card company, or original method of payment company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@twiceblessedlife.com .

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